Shipping Policy

This Shipping Policy explains how we process, ship, and deliver orders for our home decor products.

If you have any questions about shipping or your order, please contact our customer support team using the contact information provided below.

Where We Ship

We currently ship to addresses within the contiguous United States, which includes the 48 connected states.

At this time, we do not ship to the following locations:

Alaska
Hawaii
Puerto Rico
Guam
U.S. Virgin Islands
APO, FPO, or DPO military addresses
International destinations

Our current shipping service is limited to eligible addresses within the contiguous United States.

Shipping Costs

Standard shipping charges are based on your order total before taxes.

Order Total	Standard Shipping Cost
$50 or more	Free
Under $50	$10 flat rate

The applicable shipping cost will be displayed at checkout before you complete your purchase.

Order Processing Time

Orders are processed after payment is confirmed.

Processing time: 1–3 business days

Business days are Monday through Friday, excluding U.S. federal holidays.

Orders placed on weekends or holidays will begin processing on the next available business day.

Once your order has shipped, we will send a shipping confirmation email with available tracking information.

Estimated Delivery Time

After shipment, most orders are expected to arrive within 5–8 business days.

The estimated total delivery timeframe is 6–11 business days, including:

Order processing: 1–3 business days
Carrier transit: approximately 5–8 business days

Delivery times may vary depending on the destination, weather conditions, carrier schedules, seasonal shipping volume, and unexpected transportation delays. Some destinations may require additional transit time.

All delivery timeframes are estimates and are not guaranteed delivery dates.

Expedited Shipping

We currently offer standard shipping only.

Available shipping methods and costs will be displayed at checkout. If our shipping options change, this policy will be updated accordingly.

Customs and Import Taxes

Our current shipping destinations are limited to the contiguous United States. International shipping is not available under this policy.

For eligible domestic orders, international customs duties and import taxes do not apply.

Order Tracking

When your order ships, tracking information will be sent to the email address provided during checkout.

You can use the tracking details in your shipping confirmation email to follow your package during transit.

If you have not received tracking information within 4 business days after placing your order, please:

Check your spam or junk email folder.
Confirm that the email address provided at checkout is correct.
Contact our customer support team with your order details.

We will review the available information and help you determine the next steps.

Shipping Delays

Although most orders arrive within the estimated delivery timeframe, delays may occasionally occur due to circumstances outside our control.

These may include:

Severe weather
Carrier delays
Increased holiday shipping volume
Transportation disruptions
Other unexpected delivery conditions

If your order has not arrived within 12 business days from the order date, please contact us.

Our team will review the available tracking information and assist you with the next steps.

Damaged Incorrect or Missing Items

If your order arrives damaged, contains an incorrect item, or is missing parts, please contact us within 7 days of delivery.

When contacting us, please provide the following information when applicable:

Order number
Description of the issue
Photos of the product
Photos of the packaging

After reviewing the information, we will work with you to determine an appropriate solution.

If an item arrives damaged, please contact our customer support team before arranging a return. Please wait for return instructions before sending any item back.

Shipping Address Information

Please review your shipping address carefully before completing your order.

If you notice an address error after placing an order, contact us as soon as possible. We will try to help correct the address before the order is processed or shipped.

Once an order has entered processing or shipping, an address change may no longer be possible.