Contact information

Have a question about a product, an order, shipping, or a return?

We are here to help. Whether you need more information about a home decor item, have a question about your order, or need assistance after delivery, our customer support team is ready to assist.

We aim to provide clear and helpful answers so you can shop with confidence.

Our Contact Information

Company Name: AVRAM BYTEWAVE LLC

Address: 327 RADFORD STREET, LOUISVILLE, KY 40242, United States

Email: [email protected]

Phone: +1 (304) 395-1392

When to Expect a Reply

Monday to Friday: We aim to respond within 1 business day.

Weekends and Holidays: Responses may take 24 to 48 hours.

For order-related questions, please include your order information when contacting us. This helps us understand your request and provide a more useful response.

What We Can Help With

Product Questions

Have questions about a home decor item before placing an order?

You can contact us for more information about product dimensions, materials, design, display options, installation requirements, and suitable spaces.

Orders and Shipping

We can assist with questions about order status, shipping updates, tracking information, delivery issues, or order changes requested before processing begins.

Returns and Refunds

If you need assistance with a return or refund, please contact us with your order information and the reason for your request. Our team will guide you through the process according to our applicable return policy.

Damaged or Incorrect Items

If your order arrives damaged, incomplete, or different from the item you ordered, please contact us as soon as possible.

Including your order details and clear photos, when applicable, can help us understand the issue and determine the appropriate next steps.

General Questions

Not sure which decorative item is right for your space?

Feel free to contact us with general questions about our home decor collection, including wall art, wooden signs, seasonal decorations, tabletop accents, and other decorative pieces.

Before You Contact Us

For order-related questions, please have the following information available when possible:

  • Order number

  • Name used when placing the order

  • Email address used at checkout

  • A brief description of your question or issue

  • Photos of damaged or incorrect items, when applicable

Providing these details can help us review your request and respond more efficiently.

We Are Here to Help

Choosing home decor is a personal process, and having the right information can make decisions easier. If you need additional product details or assistance with an order, we encourage you to reach out.

At Zalipo, our goal is to make your shopping experience clear and straightforward, from choosing a decorative piece to receiving your order.

Email: [email protected]

Phone: +1 (304) 395-1392